Ownership:
shop.proba.dk is owned by
Proba Holding ApS
CVR No. 29415536
Vænget 6
4070 Kirke Hyllinge
Tel. +45 42 90 76 00
Mail: shop@proba.dk

Our website address is: https://shop.proba.dk

What personal data we collect and why we collect it

When you visit our webshop, we will track:

• Items that you have seen: We will use this information to show you items that you have seen recently, for example.
• Location, IP address and browser type: We will use this information for purposes such as calculating VAT and shipping.
• Delivery address: We will ask you to enter this, so that we can, for example, calculate shipping costs before you place an order and send you the order.

We also use cookies to keep track of the contents of the basket while you use our webshop.

When you purchase items from us, we will ask you to provide us with information that includes your name, billing address, shipping address, email address, phone number, credit card / payment information and optional account information such as username and password. We will use this information for purposes such as:

• Sends you information about your account and order
• Respond to your inquiries and inquiries, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our webshop
• Complies with all legal obligations we have, such as the calculation of VAT and fees
• Improve our offer in the webshop
• Sends you marketing messages if you choose to receive them.

If you create an account, we will store your name, address, email address and telephone number, which will be used to fill in entry fields when ordering orders in the future.

In general, we store information about you for as long as we need the information for the purposes for which we collect and use the information, and we are not legally obliged to continue to store it. For example, we will store order information for as long as is required by the Accounting Act in relation to VAT and accounts. This includes your name, email address as well as billing address and shipping address.

Comments
When visitors post comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and the browser’s user agent string, to help detect spam.

An anonymized string created from your email address (also called a hash) can be provided to the Gravatar service to see if you use it. The Gravatar Service Privacy Policy is available here: https://automattic.com/privacy/. After approving your comment, your profile picture will be visible to the public along with your comment.

Media
If you are uploading images to the site, you should not upload images with embedded location data (EXIF GPS) included. Visitors to the site can download and extract all site data from images on the site.

Contact forms
When visitors fill in and send us a message via our contact form, they will collect information from the visitor’s, for use in answering the inquiry. We store this information for 12 months, but we do not use the submitted information for marketing purposes.

Cookies
If you write a comment on our website, you can choose to store your name, e-mail address and website in cookies. These are for your convenience so you do not have to fill in your information again when writing another comment. These cookies will last for a year.

If you have an account and you log in to this website, we will set up a temporary cookie to determine if your browser accepts cookies. This cookie does not contain any personal data and is removed when you close the browser.

When you log in, we will set up a number of cookies and store your login information and your choices of screen display. Login cookies last for two days, and screen selection cookies last for one year. If you select “Remember me”, your login will last for two weeks. If you log out of your account, the login cookies will disappear.

If you edit or publish an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data and simply provides the post ID of the article you just edited. It expires after 1 day.

Embedded content from other sites
Articles on this site may contain embedded content (such as videos, images, articles, etc.). Embedded content from other sites behaves in exactly the same way as if the visitor visited the other site.

These sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with this embedded content, including tracking your interaction with embedded content if you have an account and one logged in to that site.

Who we share your data with
Accounting and bookkeeping program:
Visma e-conomic A/S
CVR: 29403473
Langebrogade 1
1411 København K.
Denmark

Payment Gateway:
QuickPay ApS
Østergade 25, 1. tv.
8000 Aarhus C
Denmark
VAT DK-21822434

Handling of shipments:
Shipmondo.dk
Strandvejen 6
5240 Odense NØ
Denmark
CVR No. 36 39 90 66

How long do we store your data
If you write a comment, then comments and its metadata are preserved indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of having them in a moderation queue.

For users who register on our site (if any), we also store the personal information they provide to their user profile. All users can view, edit, or delete their personal information at any time (with the exception that they cannot change their username). The site administrators can also view and edit that information.

Upon termination as a customer, we are obliged to store your personal information for a period of 5 years from the end of the financial year to which the most recent order relates. When the personal information is no longer relevant and we are not obliged to store it, all personal information concerning you will be deleted.

What rights do you have over your data
If you have an account on this site, or have written comments, you can request an exported file with the personal data we have about you, including all data you have given us. You can also request that we delete all personal data we have about you. This does not include any data that we are required to store for administrative, legal or security reasons.

Where we send your data
Visitor comments may be verified by an automated spam detection service.

Your contact information
As a customer of ours, you have the right to gain insight into what personal information we have about you and how this is processed. You are also entitled to request and receive personal information about yourself that you have submitted to shop.proba.dk. If you want access to the information that is registered about you at shop.proba.dk, you must contact us by e-mail: shop@proba.dk

If you have registered with incorrect data, or if you have other objections, you must contact the same place.